One of our biggest clients, Capgemini, has recently designed and implemented LUX, a program which has digitized the mortgage lending business in under a year.
According to head of products Kristina Tånneryd, “Our new LUX digital mortgage lending platform enables our customers to receive faster decisions about their mortgages with increased transparency, at competitive rates. Our work with Capgemini has resulted in a simplified and automated mortgage process that will improve customer experience and enhance customer satisfaction.
To design the mortgage solution for Skandia, Capgemini has to use Pega Platform, digital process automation (DPA), and case management platform.
The digital mortgage lending LUX enhances business operations and customer experience.
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