Customer Channel Analyst ( Telecommunications industry / experience is a plus! )

Address : 15th Floor Fort Legend Tower, 3rd Avenue cor. 31st Street, Bonifacio Global, City, Taguig, 1634

Schedule : Day Shift

Experience : > 6 months experience

Employment Type : Permanent

Contract : Full-time

Eastvantage Business Solutions

Fort Legend Tower 11th floor 3rd Avenue cor 31st street   Makati City

   500- Above Employees
    Monday - Friday
              8:00 AM - 5:00 PM

Position: Customer Channel Analyst

Location: Bonifacio Global City, Taguig

Duration: Full-time, Permanent

Work Hours: Day Shift ( as early as 6:00 AM )




Job Description


The Customer Channel Analyst is responsible for ensuring complete customer satisfaction for customers when dealing with the organization, providing end to end sales support, acting as a point of escalation for customer complaints and providing recommendations for resolution of disputes in consideration of the commercial implications of actions taken and ensuring all issues are dealt with in accordance with legal and regulatory compliance aspects.


Minimum Qualifications


  • Hardcore selling experience in B2B Telecommunicationsetting (with at least 20 seats)
  • Preferably someone who have handled Telco Accounts
  • Should be familiar with the definition and difference of VPNs, E-Lan Modem, & Router
  • Experience in designing sales solutions individually or as a group
  • Strong decision-making skills
  • Has proven and strong sales records
  • Excellent English communication skills
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Company description

We are a European consultancy and outsourcing company providing web-enabled business solutions to entrepreneurs all over the world. Our tailor-made solutions are always delivered with excellence, passion, and commitment by well-trained, talented professionals and managers who pride themselves in working with high-quality standards.

Share the passion

Serious but wacky. Normal but quirky. Organized yet flexible. Hard work with playtime. That's life at Eastvantage. We promote a "Work Life Balance" environment. It's a place where introverts and extroverts, the left-brained and right-brained, the outgoing and the shy can all work side by side without pulling each other's hair. That's because we work in a highly open, flexible and collaborative zone where we can totally feel at home.

We may be a team of different folks with different strokes, but we share the same passion for our work and a constant drive for excellence. And we're lucky enough to belong to a company that empowers us and looks out for our development and well-being.

Are you intelligent, creative, passionate, and crazy enough? Be a part of a cool, smart and wise team. Hurry grab the opportunity.

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