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DESKTOP SUPPORT ENGINEER

JOB DESCRIPTION:

  • Follow related services and regulatory processes to provide client support services for end-users.
  • Base on service request, troubleshoot and rectify issues relating to the operating systems, application software, mail client, printing systems, networks, computer hardware, and peripheral equipment.
  • Provide basic IT training and IT Information Security training to the end-users.
  • Maintain and enchance existing knowledge base system.
  • Complete additional tasks arranged by superior.

 

 

Minimum Qualifications

  • Bachelor's/College degree in Computer Science, Information Technology, or its equivalent.
  • Should have one year experience as IT Helpdesk with the following skills:
    • Active Directory
    • Microsoft Exchange Server
    • Microsoft Office
    • Different Operating System such as windows systems
    • VMware
    • Troubleshooting
    • Networking
  • Has strong sense of responsibility.
  • Highly motivated in learning with IT.
  • Interested in reading IT materials.
  • Excellent communication skills, both verbal and written.
    • Can speak Mandarin is a plus.
  • Fast learner and team player.

Company description

Intevalue Services Inc., established on the year of 2008, is an overall service provider registered in the Philippines' Cagayan Economic Zone Authority Economic Zone, and has an office at the business district of Metro Manila. Employees come from different countries of China, Hong Kong, Taiwan and Macau. The company uses Mandarin and English as a means of communication. Intevalue Services Inc. has gathered a team of professionals, who have immense knowledge on the market operations, guidelines and information network technologies, with a vast experience on the service provider industry, and immeasurable understanding on the latest technology in the IT sector. The company offers professional services, call center services, marketing services, as well as integrated solutions to its clients. Intevalue Services Inc. has already established branches in Hong Kong, Macau, Philippines, United Arab Emirates, and the United Kingdom, and has produced long term partnerships with clients from these countries.

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