Company description

Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its list of satisfied clients — including top Fortune 100 and local companies — with world-class IT and BPM services backed by international-standard methodologies, and innovative practices.

With leadership affirmed through the International ICT Awards' Hall of Fame recognition for “Best Filipino-Owned Company” and excellence pronounced in extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Analytics, User Experience, Enterprise Mobile, Agile-DevOps, and Cloud Computing.

Pointwest carries digital products in healthcare, transportation, disaster management, and customer engagement: (1) Easimed, a platform of mobile and patient-centric healthcare solutions, is designed to provide patients with a digital directory of healthcare professionals, a kiosk to streamline LOA approvals, and a practice management tool to transform clinics into a digital practice. (2) Autoparq, a mobile parking solution, aims to reduce traffic, queues, and opportunity losses due to low awareness and long queues by giving car owners the ability to locate parking spaces and to reserve parking slots from their mobile device. (3) Arko, an award-winning mobile application, provides flood hazard information for different parts of the country to save lives and property. (4) EESY, an events engagement platform, allows event participants to react to segments and speakers, rate them, and be engaged through gamification.

Pointwest supports its strong presence in North America, Japan, Singapore, Australia, and New Zealand, with its three delivery centers in Metro Manila and satellite offices in the United States. It incorporated Pointwest Global, LLC, in 2014 to further the company's thrust to be a major global player in the ICT industry.