Senior Business Analyst

Address : Work From Home

Schedule : Day Shift

Experience : 2 to 10 years experience

Education : Bachelor's Degree

Employment Type : Permanent

Contract : Full-time

Pointwest Technologies

Citibank Center, Paseo de Roxas, Makati, 1226 Metro Manila  Makati City

   500- Above Employees
    Monday - Friday
              8:00 AM - 5:00 PM



Act as a primary liaison among stakeholders to strengthen partnerships that best meet the business needs of all parties involved. Understand the structure, policies, and operations of the partner to recommend the best solutions that can be provided by Pointwest, and estimate the risk to, resources of, and capability of the Pointwest to calculate the most appropriate compensation.


Experience in the banking industry or projects is highly preferred.



  • Elicit and analyze the big picture and discern the appropriate level of detail needed in producing business analysis deliverables for projects delivered, depending on the audience.
  • Independently work on ambiguous contexts then bringing it to clarity through top-down and bottom-up analysis strategies, to be able to facilitate direction to management, stakeholders, and project team.
  • Conduct current state analysis to understand the capabilities of an enterprise-wide or functional scale or solution-level. Analyzing and identifying solution improvements for overall efficiencies.
  • Lead improvement initiatives from concept, elicitation to design to implementation of the processes then validate the benefits realized by the initiative.
  • Handle projects as a BA for both (1) re-engineering / re-architecture projects and (2) maintenance projects. Leading reverse engineering activities, business rules extraction and management, and other related techniques.
  • Apply business process analysis, information analysis, and capture results through visual and textual models using techniques in enterprise analysis.
  • Plan, estimate, and manage BA team activities and deliverables.
  • Apply the best practicies / techniques in business analysis discipline and propagate the capability to the team and organization through coaching, mentoring and learning sessions.
  • Build relationships and influence internal and external stakeholders of varying authority levels to effectively manage a project.


  • Candidate must possess at least a Bachelor's/College Degree in Information Technology (or any similar course) or Business Management (or any similar course).
  • Candidate must possess at least three (3) years of work-related experience in Business Analysis.
  • Candidate must possess excellent communication and presentation skills.
  • Candidate must possess the ability to negotiate effectively and influence outcomes and decisions.
  • Candidate must display seasoned knowledge of and possess practical experience with qualitative and quantitative business analysis.
  • Candidate must display seasoned knowledge of and possess practical experience with agile methods.
  • Candidate must display seasoned knowledge of and possess practical experience with software engineering, workforce planning, and project management.
  • Candidate must display strong problem-solving skills, sharp critical thinking, and sound business judgment.
  • Candidate must display a timely awareness of trends in IT solutions and how these can impact business processes.

Other Details:


Must be willing to accept minimum 6-months of project-based contract

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Company description

Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its list of satisfied clients — including top Fortune 100 and local companies — with world-class IT and BPM services backed by international-standard methodologies, and innovative practices.

With leadership affirmed through the International ICT Awards' Hall of Fame recognition for “Best Filipino-Owned Company” and excellence pronounced in extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Analytics, User Experience, Enterprise Mobile, Agile-DevOps, and Cloud Computing.

Pointwest carries digital products in healthcare, transportation, disaster management, and customer engagement: (1) Easimed, a platform of mobile and patient-centric healthcare solutions, is designed to provide patients with a digital directory of healthcare professionals, a kiosk to streamline LOA approvals, and a practice management tool to transform clinics into a digital practice. (2) Autoparq, a mobile parking solution, aims to reduce traffic, queues, and opportunity losses due to low awareness and long queues by giving car owners the ability to locate parking spaces and to reserve parking slots from their mobile device. (3) Arko, an award-winning mobile application, provides flood hazard information for different parts of the country to save lives and property. (4) EESY, an events engagement platform, allows event participants to react to segments and speakers, rate them, and be engaged through gamification.

Pointwest supports its strong presence in North America, Japan, Singapore, Australia, and New Zealand, with its three delivery centers in Metro Manila and satellite offices in the United States. It incorporated Pointwest Global, LLC, in 2014 to further the company's thrust to be a major global player in the ICT industry.

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