Transition Project Manager

Address : Citibank Tower, Salcedo Village Makati City

Schedule : Day Shift

Experience : 6 months to 2 years experience

Education : Bachelor's Degree

Employment Type : Permanent

Contract : Full-time

Headcount : 2

Business Process Outsourcing International, Inc.

SGV 1 & 2 Building, Ayala Avenue, Legazpi Village, Makati  Makati City

   500- Above Employees
    Monday - Friday
              8:00 AM - 5:00 PM
  • Leads and drives the planning and/or implementation of varied and multiple projects across the organization towards successful completion.

  • Manage and monitor the project plan to ensure successful completion of the plan activities and delivery of the project on schedule and against agreed measure of success.
  • Define the proper organization, resource requirements, hard and soft skills required of the resources, etc. to deliver the project to which he/she has been assigned.
  • Facilitate the definition of project missions, goals and tasks,resolve or assist in the resolution of conflicts within and between projects or functional areas.
  • Deliver quality and continuous improvement trainings such as the Service Delivery Quality Framework (SDQF), Root Cause Analysis (RCA), Basic Documentation, etc. to the organization., resolve or assist in the resolution of conflicts within and between projects or functional areas.
  • Work cross-functionally to solve problems and implement changes.
  • Facilitate the definition of service levels and customer requirements. Interact regularly with existing or potential clients to determine their needs and to develop plans for improving delivery.
  • Executes special projects focusing on continuous improvement, corporate efficiency, and/or client satisfaction.
  • Establish, implement, and manage processes and procedures covering configuration management, including Change Control, Risk & Issues Management, Documentation Management and Quality Assurance.
  • Report immediately to one's immediate Manager and Information Security Officer any breaches or suspected breaches of the BPOI Information Security Policies
  • Graduate of any 4-year course preferably in Business Administration, Human Resources or equivalent
  • Experienced in working with structured project management methodologies and quality systems and within a culture of continuous improvement.
  • Exposure in the business process outsourcing industry or shared services.
  • Familiar with HR Processes such as Timekeeping, Payroll and Benefits Administration.
  • Familiar with Finance and Accounting Processes such as but not limited to Bookkeeping, Accounts Receivables and Payables, etc.
  • At least 3 years project management experience, preferably in transitions of work scope and resources across multiple departments.
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Company description

Our business was born even before the frenzy over business process outsourcing began. We started as an outsourcing unit in the largest professional services firm in the Philippines, the Sycip, Gorres, Velayo & Co, or SGV & Co., a member practice of Ernst and Young Global. This unit began as a support to the backroom operations of companies- mostly multinationals. It became known and popularized as business process outsourcing.

Being a leading pioneer in finance and accounting and payroll outsourcing, our unit was able to serve most of these multinational companies in the Philippines. We continue to do so having evolved into an independent Company called Business Process Outsourcing International, Inc. starting November 2002.

BPO International's quality-centered work culture and excellent service delivery discipline have brought us to the top as trusted business partner of our clients. These qualities have placed us at the forefront in the industry. To our clients, we offer our rich knowledge and expertise drawn from our long and varied experiences in different industries. To meet and even surpass increasing client expectations, we continue to equip ourselves with vital information, tools and skills that are necessary to keep abreast with the rapid changes in the environment. We constantly keep pace with the advancement in technology and practice standards that contribute to the reshaping of the competitive landscape.

BENEFITS Medical, Miscellaneous allowance, Loans, Dental, Vision, Life Insurance DRESS CODE Business Attire

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