US B2B Desktop Support

Address : Wynsum Corporate Plaza, Ortigas Center

Schedule : Night Shift

Experience : 2 to 5 years experience

Education : Bachelor's Degree

Employment Type : Permanent

Contract : Full-time

Creedon Technologies

22 Emerald Ave, San Antonio  Pasig City

   101- 200 Employees
    Monday - Friday
              9:00 AM - 6:00 PM

Overall Purpose of the Role:

 

Responsible in providing existing clients & potential customers with technical advice and support on the purchased products through translating and explaining complex technical information.

 

 

Key Responsibilities:

  • Plan and deliver detailed product presentations to prospective customers / clients
  • Develop products or program suggestions for clients
  • Confer with customers and other departments to assess product needs and to determine system requirements
  • Collaborate with the sales team to understand customer requirements and provide sales support
  • Help clients solve problems regarding the product
  • Writing/documenting articles for knowledge-base purposes

 

 

The Person:

 

This position requires an enthusiastic and professional individual with in-depth technical abilities as well as commercial acumen and skills.

 

 

QUALIFICATIONS:

 

  • Experience in technical troubleshooting for at least a year
  • Previous experience in business-to-business (B2B) sales for 1-2 years

  • Excellent organizational skills and a keen eye for detail
  • Computer proficiency and the ability to accurately enter data and generate reports
  • Negotiation and social problem-solving skills
  • Excellent written and oral communication skills
  • MUST WORK IN US BUSINESS HOURS
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Company description

Our Story
We have a real story which starts with real people.

Creedon Technologies was founded in 2007 with a vision to connect people with technology - in a meaningful way.

As the parent company to NIX and Nixplay, innovation, insight and human connection were the foundations of everything we set out to achieve.

The ability to display digital memories in a sophisticated way showed us the power of sharing memories.

With Nixplay, we harnessed the best in Cloud storage, service technology and security to deliver the photos you love to the people you want to share them with.

Today we have offices in the U.S, U.K, Canada, China and the Philippines and we are committed to delivering high quality frames and services, internationally.

With our 24-hour customer service center, we work to improve our service and products - and we love to hear from you.


Products:
To learn more about our range of products, visit our shop at http://shop.nixplay.com/


Why join us?
We are an Equal Opportunity Employer

Nixplay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to nationality, color, religion, gender, sexual orientation, age, disability, genetic information, marital status.

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